Frequently asked questions

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How fast will it ship?

We process every order within 1-3 business days, then delivery takes 5-10 business days. Shipping is FREE worldwide. You get a tracking number the moment it leaves. 🚚

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How long does it record?

Up to 8 hours on a full charge. Watching live over WiFi uses more battery, so for the longest adventures leave the app closed until they're back. It can also record while it's plugged in. 🔋

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How do I know it's recording?

Press the button once — the camera gives a short buzz and the blue light starts to blink slowly. Press again and it buzzes, stops and saves the clip. 💡

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Do I need an app?

No. It records straight to the memory card with one press. 📸

If you want to see what it sees live, the free Sports-DV app (iPhone & Android) connects to the camera's own WiFi — no home network needed — so you can line up the angle and play back clips on your phone. 📱

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How do I watch the videos?

On your phone with the free app, or plug the camera into your computer with the USB cable and open the clips like files on a USB stick. Every clip has the date and time on it. 🎬

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Is a memory card included?

No — the camera records to a microSD card that's sold separately, so you can pick the size you want. Add one in the bundle above: one card per camera, with 10% off on two and 15% off on three or more. 💾

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What happens when the card is full?

Loop recording kicks in: the oldest clips are replaced automatically, so the camera never stops in the middle of an adventure. Save the clips you love to your phone or computer first. 🔁

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Will my cat be OK wearing it?

The camera is thumb-sized and sits under the chin on a soft nylon collar. We recommend it for adult cats (about 9 lb / 4 kg and up) and dogs of any size — not for kittens. 🐱

Let them wear it around the house for a few minutes first so they get used to it, and take it off when the adventure is over. ✅

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Cat or Dog — what's the difference?

Same camera, same rotating mount. Cat comes with the smaller collar and Dog with the bigger one, so pick the pet it's going on. 📏

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Can it go out in the rain?

It handles everyday splashes, wet grass and morning dew, but it isn't made for swimming, baths or heavy rain — take it off for those. 🌦️

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What's in the box?

The camera, the rotating collar mount, the collar (cat or dog size), a USB charging cable and the manual. The microSD card is sold separately — add one in the bundle above. 📦

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What if it doesn't work out?

You're covered by our 30-day money-back guarantee. 🛡️

If it doesn't film their adventures the way you saw here, message us and we'll refund you. No sending it back, no argument. ✅