Frequently asked questions
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How fast will it ship?
How fast will it ship?
We process every order within 1-3 business days, then delivery takes 5-10 business days. Shipping is FREE worldwide. You get a tracking number the moment it leaves. 🚚
How long does it record?
How long does it record?
Up to 8 hours on a full charge. Watching live over WiFi uses more battery, so for the longest adventures leave the app closed until they're back. It can also record while it's plugged in. 🔋
How do I know it's recording?
How do I know it's recording?
Press the button once — the camera gives a short buzz and the blue light starts to blink slowly. Press again and it buzzes, stops and saves the clip. 💡
Do I need an app?
Do I need an app?
No. It records straight to the memory card with one press. 📸
If you want to see what it sees live, the free Sports-DV app (iPhone & Android) connects to the camera's own WiFi — no home network needed — so you can line up the angle and play back clips on your phone. 📱
How do I watch the videos?
How do I watch the videos?
On your phone with the free app, or plug the camera into your computer with the USB cable and open the clips like files on a USB stick. Every clip has the date and time on it. 🎬
Is a memory card included?
Is a memory card included?
No — the camera records to a microSD card that's sold separately, so you can pick the size you want. Add one in the bundle above: one card per camera, with 10% off on two and 15% off on three or more. 💾
What happens when the card is full?
What happens when the card is full?
Loop recording kicks in: the oldest clips are replaced automatically, so the camera never stops in the middle of an adventure. Save the clips you love to your phone or computer first. 🔁
Will my cat be OK wearing it?
Will my cat be OK wearing it?
The camera is thumb-sized and sits under the chin on a soft nylon collar. We recommend it for adult cats (about 9 lb / 4 kg and up) and dogs of any size — not for kittens. 🐱
Let them wear it around the house for a few minutes first so they get used to it, and take it off when the adventure is over. ✅
Cat or Dog — what's the difference?
Cat or Dog — what's the difference?
Same camera, same rotating mount. Cat comes with the smaller collar and Dog with the bigger one, so pick the pet it's going on. 📏
Can it go out in the rain?
Can it go out in the rain?
It handles everyday splashes, wet grass and morning dew, but it isn't made for swimming, baths or heavy rain — take it off for those. 🌦️
What's in the box?
What's in the box?
The camera, the rotating collar mount, the collar (cat or dog size), a USB charging cable and the manual. The microSD card is sold separately — add one in the bundle above. 📦
What if it doesn't work out?
What if it doesn't work out?
You're covered by our 30-day money-back guarantee. 🛡️
If it doesn't film their adventures the way you saw here, message us and we'll refund you. No sending it back, no argument. ✅